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Privacy Policy

Effective Date: 3/26/2009

At C.R. Gibson, LLC ("C.R. Gibson", "we", "us", "our"), we take your privacy seriously. By visiting crgibsondealer.com, you are accepting the privacy practices described below:

Personal Information

Personal information you give to us is collected when you visit our site, order products and/or contact us by email. We only collect personally identifiable information that you provide to us such as: name, address, phone number, e-mail address and shipping and billing information with respect to orders (such as credit card number and expiration date), and any information you may volunteer, such as survey information.

Non-Personal Information

We may record certain non-personal information from your browser regarding your visit to the crgibsondealer.com site. This information consists of certain technical, computer and connection information, such as: the page you visited before coming to our site; your Internet protocol (IP) address (a unique number that identifies your Internet access which is generated when your web browser or email application requests a web page or email from another computer on the Internet); the domain name and host from which you access the Internet; your browser type and version; and your operating system.

Cookies

In addition to the non-personal information collected, the crgibsondealer.com site automatically receives and stores certain types of information through the use of "cookies." Cookies are files containing small quantities of data, usually including an anonymous identifier sent to your web browser and placed on your computer's hard drive. Some of the cookies that we use collect and store information about your surfing behavior and preferences on our website, such as information about your visit to certain pages. The use of cookies enables us to track your experience on our site, both during a session and over time, and to store the name of our customers when they log on, as well as provide customized content in order to provide a better shopping experience. You may configure your browser to reject cookies, but this may limit your ability to take full advantage of some of the features offered on our site.

Information Usage

The information we collect is used for the general purposes of fulfilling requests for products and better serving C.R. Gibson customers by making their online visits more enjoyable. We use the personal information provided to process and ship orders, and occasionally to communicate with you about your order or for marketing purposes (such as providing you with special offers and notifying you of surveys). We do not sell or rent any personal information we collect from visitors to the crgibsonwholesale.com site. We may use non-personal information that we or our third party agents collect for internal business purposes and to monitor site security. And we reserve the right to track aggregate information (such as usage trends) for internal purposes to better enable us to provide site improvements and meet our customers' preferences, but this information will not include any personal information.

Information Sharing and Disclosure

C.R. Gibson does not share or disclose information to third parties, except under the following limited conditions with respect to our third party business agents where the provision of personally-identifiable information to such third parties is made solely for our own business purposes, such as order fulfillment or to provide services to us. Your e-mail address is not shared with any third parties, except that we may occasionally send e-mail offers to certain customers regarding special product offerings or product information, and we may collect survey information from time to time about the site and/or our products. If you would prefer to not be included in our e-mail campaigns, please click on the unsubscribe link below. We will make every effort to process your request promptly, but you may continue to receive additional contacts before your request takes effect. We regret any inconvenience this may cause. Similarly, if you prefer not to provide survey information, you may choose not to participate in any online surveys that we may conduct. Unsubscribe Notwithstanding anything else in this privacy policy, we may disclose personal and other collected information when required by law, when we deem necessary to protect the rights or safety of site users, our employees or property, or when violations of our terms of use have occurred. This includes exchanging information with third parties and organizations in connection with credit risk reduction and the investigation or prevention of suspected fraud or illegal activity. We may also transfer or disclose personal information if we are acquired by or merged with another company.

Information Access

If you have an account with us, you may view your account information or order status by going to "My Account" once you are logged into our site. Please contact customer service should any information need to be updated. We require all changes to be faxed or emailed to the appropriate customer service department below:
U.S. Customer Service Orders/Inquiries: orders@crgibson.com
International Customer Service Orders/Inquiries: internationalorders@crgibson.com

Children's Privacy

We do not knowingly collect information from children under the age of 13, and we do not target this website or our products to children.

Security Procedures

We protect the security of the information you provide online by using Secure Socket Layer (SSL) security software that encrypts certain kinds of personal information during transmission, such as credit card information, throughout the check-out process. The security features are automatic. To be sure your information is SSL encrypted, depending on your browser, look for an unbroken key or closed padlock icon on your browser to indicate that the SSL is active and your information is secure. We also employ industry standard firewall and anti-virus protection along with maintaining vendor security patches and host-based intrusion detection systems. Although we have implemented reasonable measures designed to secure personal information collected on our website from accidental loss and from unauthorized access, use, alteration or disclosure, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes, nor can we guarantee that the transmission of data over the Internet that includes your personal information, or information storage technology, will be 100% secure.

Links

Although we may provide links to third party web sites on crgibsondealer.com, such sites operate independently (even when such sites belong to our affiliated companies). We are not responsible for any of the content or information collection practices of those third party sites and expressly disclaim any liability or responsibility for the policies relating to privacy on any of such linked web sites. We advise you to review the privacy policies of any web site you visit.

Notification of Changes to this Privacy Policy

We may update or change this privacy policy from time to time. If we do so, we will post those changes to this privacy policy on this site. If there is a material change to our information usage practices that affect your personally identifiable information, we will notify you by posting a notice on the homepage of the crgibsondealer.com, but we suggest you check this privacy policy on occasion for any changes or updates.

Contact Information

If you have any questions about this privacy policy or about our website, please contact us:
By Email: customerservice@crgibsonwholesale.com
By Mail at our business address: C.R. Gibson, Customer Service Dept, 2015 W Front Street, P.O. Box 428, Berwick, PA 18603

 
   
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